Open Travel Software offers a full range of options for product support. Our goal is to build a relationship with our clients. Although some customers may choose to “go it alone,” we offer comprehensive support services to make sure you get maximum value out of your new operations solution.
Open Travel Software provides Level 2 and Level 3 product support.
· Level 2:
o Applications installation
o Support
o Back up issues
· Level 3:
o Specific technical questions
o Application bugs
o Error codes
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